Refund Policy

Effective Date: 2024-25-11
Last Updated: 2024-25-11
At Generation Collectibles, your satisfaction is important to us. We offer refunds under the following conditions:
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:

1. The refund request is made within 7 days of ordering or 3 days of receiving the item, whichever comes first.

2. The item is returned in its original condition, including all packaging, tags, and accessories.

3. Certain items, such as trading cards, sealed collectibles, and opened products, are non-refundable unless they arrive damaged or defective.

How to Request a Refund

1. Contact us at [Insert Email Address] with your order number and details of your return.

2. Our team will provide instructions for returning the item and a return shipping address, if applicable.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped).

• We recommend using a trackable shipping method, as we are not responsible for items lost in transit.

Processing Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• Approved refunds will be processed within 5-7 business days to the original payment method.

Non-Refundable Items
The following items are not eligible for refunds:

• Opened trading cards, booster packs, or sealed collectibles.

• Digital items or downloadable content (if applicable).

• Clearance and final sale items.

Damaged or Defective Items
If your item arrives damaged or defective:

1. Contact us within 48 hours of receiving the item.

2. Provide photos of the damage for verification.

3. We will arrange a replacement or full/partial refund if applicable.

For any questions about our refund policy, feel free to contact us at Collectibles4generations@gmail.com. Your satisfaction is our priority!