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Terms & Conditions

Introduction

Welcome to Generation Collectibles! By using our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully before engaging with our services.

Terms & Conditions 

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  1. Product Authenticity

    • We guarantee that all items are authentic to the best of our knowledge.

    • Retro and vintage items may show signs of wear due to age and previous use. These details are noted in product descriptions.

  2. Returns and Refunds

    • Refunds are accepted within 7 days of purchase with proof of purchase, provided the item is returned in its at time of purchased condition.

    • Certain items (e.g., trading cards, sealed collectibles) may not be eligible for refunds once opened.

    • Return shipping costs are the buyer’s responsibility unless the return is due to an error on our part.

  3. Shipping and Delivery

    • We ship across North America. Delivery times may vary depending on location and courier.

    • We are not responsible for delays or damages caused during shipping but will assist in resolving disputes with the courier.

  4. Pricing and Availability

    • Prices and availability are subject to change without notice.

    • In case of a pricing error, we reserve the right to cancel orders and provide a full refund.

  5. Liability Disclaimer

    • Generation Collectibles is not liable for any damages resulting from the use of our products, including but not limited to compatibility issues with modern systems or devices.

    • Products are sold "as is" without warranties unless explicitly stated.

  6. User Conduct

    • Customers are expected to use the website responsibly. Any fraudulent or abusive activity will result in account suspension.

  7. Intellectual Property

    • All content on our website, including images, logos, and descriptions, is the property of Generation Collectibles and cannot be used without permission. Exception to this is the copyright free images provided by wix.

  8. Governing Law

    • These terms are governed by the laws of Canada. Any disputes will be resolved under Canadian jurisdiction.

Disclaimer

  • Condition of Retro Items

    • Our retro gaming consoles, cartridges, and collectibles are pre-owned and may exhibit signs of wear. Please review product descriptions and images carefully before purchase.

  • Age Appropriateness

    • Some items, such as trading cards and vintage games, may not meet modern safety standards. Parental discretion is advised for younger audiences.

  • Limited Availability

    • Many of our items are rare or one-of-a-kind. Availability is not guaranteed, and restocks may not be possible.

  • Data Accuracy

    • While we strive for accuracy, product descriptions, images, and prices on our website may occasionally contain errors. Please contact us for clarification before making a purchase.

  • Third-Party Links

    • Our website may include links to third-party sites. We are not responsible for the content or policies of these external sites.

  • No Guarantee of Compatibility

    • Retro gaming products may not be compatible with modern systems. Customers are encouraged to research and confirm compatibility before purchase.

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